what is up with my customer service issues!? tried to call cox today at around 5pm EST. got told their offices were closed. and then the automated lady started to tell me what their hours were… 8am to 9pm…
uhhh… yea.
so i bought an HD projector! finally some nice TV! no more flickering, tiny tube tvs! our band’s singer might actually be able to read the words clearly in rock band/guitar hero!
so i looked into upgrading to directv HD service. i knew i’d have to pay more monthly for HD service. $10 a month. not cheap, but not bad. but then! directv wants to charge me $199 to get the HD DVR receiver! wait. for the receiver that i pay $5 a month to rent.
huh?
apparently, this is just the way directv operates! what a load of crap! the $199 doesn’t pay for the box clearly (else, why are you charging me $5 a month extra?) and it doesn’t pay for the HD service (else, why are you charging me $10 a month extra?)… so what exactly am i paying for?
spoke to THREE different directv reps. all of them basically said they couldn’t waive that fee. that it costs more to buy the receivers new ($500) than to rent… ‘cept if i bought, at the end of it, i’d own the receiver! (even got one rep to admit it made no sense that after 2 years of renting, i’d basically have paid enough to buy a receiver. then she was like but why would u want to buy a receiver? u can only use it on our service? to which i responded… so you’re telling me there’s no point to staying with directv? because u’re either trying to sell me a receiver that can only work with your system or u’re trying to make me spend enough money to buy a receiver, but not actually buy it? how are u selling me on staying with directv?! … then she got all flustered)
i am apparently not the only person annoyed at directv… there’s apparently a class action lawsuit too! see: http://medialoper.com/directtvs-dvr-lease-shell-game/
A few months back, I tried out Ba Le, a Vietnamese restaurant, in Rockville. I remember thoroughly enjoying my food, but the place seemed more like a restaurant. They had a few coolers and displays of prepared Vietnamese food but nothing compared to Eden Center. Plus, it was much farther than Eden Center, which I already don’t go to much! Then a friend mentioned that there was another location in VA really close to my house! I never knew how close it was! But friends would stop by and pick up sandwiches there on my way to my house often.
I finally went this weekend! This location seemed to be much bigger than the Rockville location! Maybe not as much seating, but plenty more prepared foods! I was so overwhelmed by the choices! I wanted to buy one of everything but I was on my way to a baseball game so I couldn’t! I ended up getting a mango bubble tea (delicious!! it even had the fibers of the mango!), while a friend got a pineapple bubble tea (which I tried and thought was delicious!!!) and another friend said the Vietnamese iced coffee bubble tea was also good! I got a chicken “lunch box”… that chicken was so juicy and flavorful! I wanted to try their beef noodle soup that I eyed on someone else’s table as I was leaving! I love beef noodle soup (both the pho type and the Chinese type!) but my favorite place is too far away for me to go often!
I think I will be visiting Ba Le a lot now…
Note- post title taken from: Candy Mountain!!
